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Hacienda Tres Rios
“It feels empty when full”
Met up with old friends and had a magical week. Gregorio and Raul were 2 of the waiters who stood out. They went the extra mile. We did the dinner with the chef in the kitchen. That was a fabulous meal. Gilberto was the waiter and the chefs name escapes me. The only part I did not like was having to leave!
Sunset Royal
“The staff and environment are awesome!”
Everything about this hotel is great! The food is good, the drinks are strong, and the staff is very friendly and personable. Paula and Nayely gave great massages and provided my husband and I relaxing spa day. Roberto Soriano from the snack area remembered our order for lunch for the entire stay! I can't wait to go back! I would recommend this hotel to anyone.
Sunset Marina
“Wonderful family vacation”
Our extended family of 10 just spent a week at the resort. The staff was wonderful. Visit the spa, Paula and Nayeli gave the most fantastic massages. Rodolfo spent a lot of time with us the first night and gave us an overview of all the activities we could participate in. The next day Aurora booked all the activities for us. We were able to get in everything we wanted and then some. We went to Chichen-Itza, Xplor zip line at night and a few night clubs. We were a little disappointed in the jet ski jungle tour but the catamaran to Isle Mujeres was great. I would suggest planning out and making your reservations when you arrive or the next day so you can relax and enjoy your vacation. We had a wonderful time and would come back again. Overall it was a 10 and I would recommend it.
Sunset Fishermen
“Family vacation”
Excellent place to stay with the family! Close proximity to shopping... love the friendly environment... very cordial and inviting environment. If you stay here, you can also visit Hacienda Tres Ríos, which it also has many amenities like snorkel in the cenotes and kayaking.
Hacienda Tres Rios
“5 stars”
The rooms are always at perfect temperature with incredibly comfortable beds. The workers are super friendly and will go out of their way to help you. The activities and tours are always exciting! The stay is never long enough. :)
Sunset Royal
“All things relative, this is an excellent resort”
Preface: I always heavily research prior to booking and adjust my expectations going in based on the price I paid. With that being said and after reading some of the reviews on here about Sunset Royal, I chose it for the beach and excellent price point and expected to rate it a three when I returned. I am rating Sunset Royal a four at minimum as it far exceeded our mild expectations, with an excellent staff, superb beach, and it's ability to meet any request we made.
Sunset Marina
"La Pergola" Restaurant staff, Wonderful service”
Went for a week vacation with my family and friends and our stay was wonderful. Had a good time and the service of the hotel in general was excellent. They greet you with a smile and always sees to it that you are taken care of. They made "lunch boxes" for us when we went on tour. I would like recognize Tino, Sergio, Francisco, Gonzalo, Rudy, Gabriel and Dalia for their excellent service. They're kind and fantastic servers. We can't forget their "mexican marijuana" as they call it serving it to us for breakfast. Thank you guys! Keep up the good work and we appreciate your wonderful service.
Sunset Fishermen
“Ladies vacation”
Excellent place to stay solo, with friends or family. My two friends and I stayed at Fisherman's Village for two weeks. We got a condominium on the third floor with ocean view, and all the amenities; full kitchen, living room, dinning, two bathrooms and comfortable beds. The place was perfect for the three of us. The place is impeccable along with the surroundings. The 5th Avenue is in a walking distance where all the shopping, bars, and restaurants are. Cozumel's Island is 30 minutes away by ferry, Tulum is 35 minutes by car, and in a close proximity all the attractions and recreations parks. The food is really good! The personnel is friendly, kind, cordial and attentive; they treated us like queens. I have to thank the following personnel: Ismael, animation and Yoga instructor, Isabel, captain, Laura, hostess, Angel, Adan, and Israel, waiters. If you are looking for a quiet place to rest and be treated like royalty, this is the place for you, I strongly recommend Sunset Fishermen.